Thursday, February 23, 2017

Breakfast Thieves

Visited sometime in August - since it was the latest hype. It's the branch out from the popular Breakfast Thieves in Melbourne. I've never been to the branch in Melbourne so I can't really compare. 

Mr. Terry Benedict (RM29)

Food - they did not disappoint. Fancy looking cafe food with a price tag. Well it's just toast and strawberries... The price is a little high, but people are willing to pay for it as it's really pretty.

My French Lady (RM26)

What put me off was the diarrhea after visiting this place. Both of us had diarrhea for 5 days and we had to take day off from work because of their food. It was definitely from their store, as the both of us had it just hours after dining here. That was the only meal we had together in the last 2 days. What are the odds that the both of us had diarrhea the same time, just couple hours after dining there? The cramps were so bad we could not even leave house. She vomitted, I went to the toilet at least 3 times every hour. 

I had personally tried to get in touch with the business so that are aware that this happened, but they refused to accept responsibility and wish my speedy recover. So what does that mean? Are you trying to say that we accused you? I wouldn't have been so mad if they took every step to ensure that we don't turn to be angry customers. Really bad PR, I would say. On top of that, going around telling others that we are making a big fuss did not help. One of the managing partners contacted me personally asking what they could improve on, the answer is cleanliness and PR. If it did not occur to any other customers it does not mean it did not cause us the trouble. Improve on your PR and don't tell customers it's not your fault. Man up and bear the consequences, that's part and parcel of F&B. Don't turn us away and cause us to be angrier and then we will definitely make it big. Try to settle the issue there and then. Being arrogant just because your place is popular? That's a huge no.

P/S: RM13 for the really diluted orange juice where the glass is no bigger than a typical 200ml glass. Worth it? Nah. I don't even know if their ice is clean. I'm so scared that this will happen again, will definitely not return to this place ever again. I was just about to introduce this to everyone that I know to visit, till the diarrhea visited plus terrible reply from their PR team. Goodbye and good luck.

Likes: Beautiful plate and place, very instagrammable
Dislikes: Dirty - diarrhea effect, expensive and not justifiable (Orange juice as tall as my iPhone 6 and half of it filled with ice for RM13???), very bad PR team to handle problems, no proper pest control (mozzie).

Breakfast Thieves APW Bangsar  
Lot M, 29-5 Jalan Riong
Bangsar, 59100 Kuala Lumpur
Malaysia
03.2788.3548
Opening Hours
Daily 9am - 5pm
Closed on Mondays
Breakfast Thieves' Page
Breakfast Thieves' Facebook

Breakfast Thieves Menu, Reviews, Photos, Location and Info - Zomato

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